
Today I claimed my pension by phone. It seems now one only has to make a phone call rather than fill in all the forms.
I do wish they would make up their mind though.
In the letter I received a few weeks ago, that everyone receives just before the Birthday that will turn us into an O.A.P., it states that one can make a claim 4 months prior to their Birthday. Well, being the lazy marebag that I am I kept forgetting to make the phone call until today when I realised that I am less than 2 months away now.
Thinking that if I leave it too late it might mean a late start for the first payment, and I know they don’t back date a pension, I thought I had better make that phone call. In fact, depending on what day ones Birthday falls on, one can already lose several days. The pension starts from the first Monday after ones Birthday. So if one is unlucky enough to have that Birthday on a Tuesday one loses a weeks pension. As it happens my Birthday this year will fall on a Saturday so I only lose 2 days.
Anyway, back to the phone call. As per usual, it’s press No 1 for this and press No 2 for that and so on. Before I can get to speak to a human I am warned by a robot on pressing No 1, that if I am less than 2 months away from my Birthday then hold the line, if I am more than 2 months away from Birthday, well, basically don’t bother, just hang up.
So why is the letter saying claim 4 months away and the robot saying 2 months away??
It seems that being a lazy cow saved me a phone call when one thinks of it, because I would have just had to hang up if I had rung any earlier.
Anyway, a human finally came on the line and informed me it would take about 20 mins to make my claim. Ok, no problem. Sarah, hadn’t started lunch yet so let’s get it over and done with.
Name,
Address,
Date of Birth
Date of Marriage,
Date of Divorce,
Ex Hubby’s Insurance Number (luckily I knew about this and copped it off of Bill a few months ago),
Am I working,
Do I intend to work,
Bank Details.
That’s it. Don’t know what happened to the 20 mins as it only took 5 mins.
Can I also claim tax credits now??
Yes. I will give you the phone number.
But the letter I received said on the one phone call I claim for both pension and tax credit – You can do it all in one go.
No. Sorry you have to ring this free number.
So thank her and hang up.
Rang free number – Pressed No 1 – Chap comes on and says this will take about 20 mins is that ok.
Fine.
Name,
Address,
Date of Birth
Am I claiming any benefits,
Do I have any savings,
Am I working,
Do I intend to work,
Do I care for anyone,
Does anyone care for me,
Bank details,
Nearest post office (this is because the first payment is sent by giro).
15 mins – It wouldn’t have taken so long but we got chatting about cost of living, forgetting names of roads, and… well, don’t ask, it was basically a lot of waffle about nothing. He was obviously bored, Sarah still hadn’t started lunch, and it’s always nice to chat to a young man occasionally.
So there ya go, easy pezzy. I can now sit back and wait for the letter to come to tell me how much pension I will be getting. Not that it matters because if it happens to be less than the government says I can live on, the tax credits will top it up.
Actually I do know that I will be getting the full basic pension plus a little more for the graduated pensions I paid in but that will still bring me slightly under the amount I’m entitled to by law.
Being able to claim tax credits is very important. Even if one is only entitled to one penny it means that one can then claim free dental treatment, free eye exams and a very large bulk of the cost towards glasses. All that, plus other bits and pieces locally as long as one is claiming tax credits.
Must remember to go and collect my free bus pass as well as soon as my first pension day comes. I never catch a bus but the bus pass is free so why not have one. There has to be some perks to growing old.