Pension vs Pension Credits

Today I had cause to ring the Pension Service (SP). I had noticed on my bank statements that my £130, that the government says is the mininum that one can live on in this country, for the last 7 weekly payments, had been registered as being paid by the (PC) Pension Credits.

My state pension is a little over £119 and my pension credits, to make this amount up is just over £10. Being worried that my pension, for the 2nd time had been messed up I rang only to find that my pension and pension credits had been combined with no notification to me.

Now you may think, does it matter, I am still getting the same amount wherever the money is coming from, but, and the chap on the phone agreed with me. 1) These payments should be shown as 2 seperate payments. 2) if I decided to get a little job, meaning I would naturally lose my pension credits, it could cause bother when my pension went back to the SP paying it again. 3) Many times for various things, one is asked to show a bank statement. How could I possibly show how much pension I was getting as apposed to pension credits. Not only that, but do I really want it to look, on the surface at least, that I hadn’t earned my state pension and was purely living off of pension credits. I think not.

I have now left it with the chap I spoke to, to sort out.

On a good note though, I have received a cold weather payments 2 weeks in a row from the pension service.  A cold weather payment = £25 and is paid out if the temperature drops below zero for 7 days in a row.

Pension Service Have Actually Done Something Right

A couple of weeks ago I hunted out a letter that I had received from the DWP (department of work and pensions) about 5 years ago. That letter was a forecast of what my pension would be now if my circumstances didn’t change.

The amount of Government Pension I was told I would receive would be in the region of £101 per week. The basic pension today is approx £97 per week. The minimum amount today the Government says one can live on is £130. Therefore if one has no private pensions the basic pension of £97 is topped up to £130 by what is called pension credits. As I have no private pension my pension is topped up to £130 per week.

On first receiving my pension back in November last year, I was awarded only £70 per week. Although I have known this figure was completely wrong, being as how it was topped up by pension credits I was in no hurry to fight a battle with the DWP until I was actually receiving my pension regularly as I should be.

Most of you know how they lost me in the system when I first turned 60 and I had to make several phone calls before my pension started being paid in at all and late. You also know how just recently they didn’t pay my pension for 3 weeks and then took 2 more weeks to get me up to date.

So you can see why I was loath to fight another battle when it wouldn’t actually get me any more money coming in weekly, other than the £130 per week the government says one can live on. What wasn’t paid in pension would be paid by pension credits. Starting a fight to get my correct pension could stop my pension and pension credits being paid while they went through all the red tape to sort it.

Anyway. I have been sitting with the letter they sent me 5 years ago telling me my pension would be a minimum of £101 and waiting for the right time to ring them and set the ball in motion for the ensuing argument.

When blow me. Out of the blue this morning I receive a letter from the pension credit people to tell me they have reduced my pension credits to £10 per weeks because my pension has been reassessed and I am now going to get £119 per week pension.

So for once, in my dealings with them, they have finally got something right without a half dozen phone calls and messing up my weekly payments.

Although now I am wondering if my pension wasn’t paid in properly for those 3 weeks a few weeks ago because they were trying to sort out the correct award for me.

It absolutely amazes me that they can stop someones pension for 3 weeks while they push paper around to pay to work out the correct amount to pay someone. As I said before, there are many pensioners that absolutely rely on their money getting to their bank accounts dead on time. They are living from hand to mouth and every penny counts. I was lucky in as much as I was able to get by for that 3 weeks until my pension started coming in regular again.

Bloody Pension Service

Ok, the government pension is my right. It’s not something that I am claiming. It’s a pension that I have paid in for all my life. It’s a set amount that I am entitled to. Even if I’m continuing to work, I am still entitled to my pension. No if, but, or maybe. It’s my money. So please tell me how the heck it can be stopped being paid to me.

On Monday the 8th of June I checked my bank account only to find that my pension had not been paid in. No worries it would surely be there the next day. Even though that Monday was not a bank holiday so the money should have gone in on time.

On checking again on the Tuesday, and I might add on the Wednesday, still no pension. So on the blower I got and asked why. No one knew why it hadn’t been paid, but I was assured that it would be in my bank within 3 days.

The following Monday I checked again, and bugger me if not only the previous Monday’s money wasn’t there but also no sign of that Monday (15th) either. So back on the dog and bone and was given the same spiel that both weeks would be with me in 3 days. Still no sign of any money up to last night 21st.

Now today, Monday the 22nd, baring in mind that I am now due 3 weeks up to and including today, I checked my bank account to find that 2 weeks have been paid in. This means that someone did sort it out my money from my phone call of last Monday, but only sorted out the 2 weeks I was questioning up to that point. It means that they still haven’t got the regular payments sorted.

I am now going to have to ring them again, spending my time and money trying to get this weeks payment sorted.

I am sure that if their wages weren’t paid on time the DWP would be out on strike in a flash.

Never Say “I’m 100% Certain”

I finally managed to send my divorce papers off to the pension service this week.

God I am stupid. The pension service asked me to send my divorce papers off to them asap so that I could claim for the years that I was married and bringing up a child. Although having said that, I did work most of those years anyway, but the system does allow one to claim for all those years regardless of whether one worked or not.

Anyway, as soon as I knew they wanted my divorce papers I started hunting for them. Now, I live in a caravan so there aren’t that many places to hunt. On top of that I never throw papers away. All are neatly filed in their years of receiving them and all personal types of paperwork, ie: my birth certificate, p60s, family records, and so I thought, my divorce papers, are all kept very safely together.

So back in November, the month I retired, I went on my first hunt. Being as it was the first hunt I simply looked in the most obvious places. Couldn’t find them, so gave up pretty quick thinking I would look elsewhere later. My computer, after all, was calling to me.

January I received a letter from the pension service reminding me that I hadn’t sent the papers and that if I get married again (fine chance) before I made the claim I would lose it. Claiming before a new marriage one has the extra money for life.

So this time I thought a serious search was in order. I had every piece of paperwork out in every nook and cranny. No sign of any divorce papers. Now I am thinking “Shite” I’m going to have to send to the Hastings Court for a new copy. Bummer.

Another couple of weeks went by and a new reminder from the Pension Service, (do these people ever give up??).

Now I knew 100% that those divorce papers were somewhere and I was buggered if I was going to waste time and money to send for new copies. So, drastic action was called for. I decided to clean out and change around every single cupboard and drawer and put every thing in more suitable places.

Two days that took me, (between my time on the comp of course), and still no divorce papers. Bugger, bugger, bugger. But I certainly had a nice tidy caravan.

Then one afternoon whilst sitting listening to the family yacking around me, I suddenly remembered, (so much for being 100% sure I had them) I had sent them many years ago to my Ex hubby for him to prove he was divorced when he put up the banns for his second marriage. He had never returned them and I had never asked for them as I had never needed them.

Instantly I was on the phone to him praying that he still had them and plus, knew where they were if he did. He didn’t know where they were of course, men being men, but his wife did. The following morning they popped them in the post to me by recorded delivery.

From me direct to the pension service and I received them back from them within 3 days.

All done and dusted thank goodness.

Lost in the System

Today should have been the very first day that my pension should have gone in the bank. It’s paid on the first Monday after ones birthday and today should have been my payday. Note I say should have been. Yup, they messed up big time.

After checking my bank account this morning, and finding that there was no sign of any cash being paid in, I rang the Pension Service to find out what was going on. Now you wait for this one. My pension claim that was put in 2 months ago hadn’t been processed. It gets worse. I wasn’t even in the queue to be processed. To put it bluntly, they had no idea that a claim from me was actually in the building.

On top of that when I put the claim in for my pension, all those weeks ago, they should have asked me to send in my Decree Absolute as proof of my divorce so that they could then sort out the extra pension I was allowed for all my married years. I have now been told to send it in directly but it’s going to take several months to process that part of my pension.

Can you ever believe such an absolute cock up??

But, fear not for anyone that is reading this and thinking, crikey I hope that doesn’t happen to me. All is not lost for me………

I spoke to a woman that couldn’t apologise enough. She went to her supervisor, rang me back within minutes to tell me that they are going to get a bank transfer done for me by the end of the day for the basic pension I am entitled to as a single person which will take 5 days before it gets to my bank. Along with that they will organise pension credits to take me up to the required pension required by law which is just over £124. From next Monday the correct amount will be being placed in my account.

I still have to send off my Decree Absolute and once they have sorted out that money in a few months time, that will then be added to my pension and any extra tax credits that have been paid between now and then will have to be paid back. So basically the tax credits are lending me monies that would be due to me if the Pension Service hadn’t totally over looked my claim.

Funnily enough after hanging up from the Pension Service all those weeks ago when making my claim, I turned to my daughter and said “I have a terrible feeling that something is going to go wrong with getting my pension – I know darn well it’s not going to be there on the Monday it’s due”. Sarah obviously told me I was worrying for nothing. Yea, right, never argue with an old Witch, lol.

19 Days Until I Retire

Only 19 short days until I officially retire, so a little update.

So far I haven’t really done a lot towards changing my life, changing bad habits and setting a general healthy trend to take me into my new life as it should be.

One of the things I promised myself was that I would no longer be a smoker on my Birthday. To tell the truth I’m not sure if I would say I am still a smoker or not. I am still smoking the E/Cigarette which is simply a nicotine replacement but surely if I am not actually smoking cigarettes then I am a good way into keeping my promise to myself.

I am now into my 4th week of British Sign Language which I am very much enjoying. I like the challenge of learning something new after all this time, I like the people I am sharing the class with and I also very much enjoy getting out one evening a week to somewhere different.

I haven’t done anything towards regular exercise. I did start going swimming every other day in the pool on the site here but that didn’t last long and I can’t see myself wandering down to the pool in the mornings now the winter is on its way. I am sure not making more use of the pool is going to be something I regret when I move out of this caravan and into a house, which I know at some point I will.

The Wiifit still sits idly by and I haven’t touched it for months now. Perhaps that is something that is going to prove a waste of money.

My cycle I rode over to Sarah’s on the other day and parked it up in her garage as I know I wont be using that in the winter. I didn’t use it last winter so I am sure I wont this.

Basically I am still sitting far too much on the comp when I am not out and about with Sarah. This really must stop.

Regarding my pension – When I claimed it the other week, via telephone, I was told a letter would be sent sometime this month, and before my retirement day, confirming how much my pension would be. I haven’t received a letter up to this point.

Time to Claim My Pension


Today I claimed my pension by phone. It seems now one only has to make a phone call rather than fill in all the forms.

I do wish they would make up their mind though.

In the letter I received a few weeks ago, that everyone receives just before the Birthday that will turn us into an O.A.P., it states that one can make a claim 4 months prior to their Birthday. Well, being the lazy marebag that I am I kept forgetting to make the phone call until today when I realised that I am less than 2 months away now.

Thinking that if I leave it too late it might mean a late start for the first payment, and I know they don’t back date a pension, I thought I had better make that phone call. In fact, depending on what day ones Birthday falls on, one can already lose several days. The pension starts from the first Monday after ones Birthday. So if one is unlucky enough to have that Birthday on a Tuesday one loses a weeks pension. As it happens my Birthday this year will fall on a Saturday so I only lose 2 days.

Anyway, back to the phone call. As per usual, it’s press No 1 for this and press No 2 for that and so on. Before I can get to speak to a human I am warned by a robot on pressing No 1, that if I am less than 2 months away from my Birthday then hold the line, if I am more than 2 months away from Birthday, well, basically don’t bother, just hang up.

So why is the letter saying claim 4 months away and the robot saying 2 months away??

It seems that being a lazy cow saved me a phone call when one thinks of it, because I would have just had to hang up if I had rung any earlier.

Anyway, a human finally came on the line and informed me it would take about 20 mins to make my claim. Ok, no problem. Sarah, hadn’t started lunch yet so let’s get it over and done with.

Name,
Address,
Date of Birth
Date of Marriage,
Date of Divorce,
Ex Hubby’s Insurance Number (luckily I knew about this and copped it off of Bill a few months ago),
Am I working,
Do I intend to work,
Bank Details.

That’s it. Don’t know what happened to the 20 mins as it only took 5 mins.

Can I also claim tax credits now??
Yes. I will give you the phone number.
But the letter I received said on the one phone call I claim for both pension and tax credit – You can do it all in one go.
No. Sorry you have to ring this free number.

So thank her and hang up.

Rang free number – Pressed No 1 – Chap comes on and says this will take about 20 mins is that ok.

Fine.

Name,
Address,
Date of Birth
Am I claiming any benefits,
Do I have any savings,
Am I working,
Do I intend to work,
Do I care for anyone,
Does anyone care for me,
Bank details,
Nearest post office (this is because the first payment is sent by giro).

15 mins – It wouldn’t have taken so long but we got chatting about cost of living, forgetting names of roads, and… well, don’t ask, it was basically a lot of waffle about nothing. He was obviously bored, Sarah still hadn’t started lunch, and it’s always nice to chat to a young man occasionally.

So there ya go, easy pezzy. I can now sit back and wait for the letter to come to tell me how much pension I will be getting. Not that it matters because if it happens to be less than the government says I can live on, the tax credits will top it up.

Actually I do know that I will be getting the full basic pension plus a little more for the graduated pensions I paid in but that will still bring me slightly under the amount I’m entitled to by law.

Being able to claim tax credits is very important. Even if one is only entitled to one penny it means that one can then claim free dental treatment, free eye exams and a very large bulk of the cost towards glasses. All that, plus other bits and pieces locally as long as one is claiming tax credits.

Must remember to go and collect my free bus pass as well as soon as my first pension day comes. I never catch a bus but the bus pass is free so why not have one. There has to be some perks to growing old.

Food or Warmth – It’s Your Choice

From today, British Gas is raising the price of its gas yet again, this time by 35 per cent, while customers buying electricity from it will pay 9.4 per cent more. Households who buy both services from the utility will see their dual fuel bills rise by 25 per cent.

The increases mean the average household’s dual fuel bill will rise from £1,055 a year to £1,322.

Energy analysts pointed out that before the 15 per cent increase in costs implemented by British Gas in January, the typical household was paying £912 a year. Yesterday’s price rise means British Gas’s bills have now risen by 45 per cent so far this year.

Ok, I’m very much ignorant of how finances work for a country as a whole but it seems crazy to me that we (UK) have all that natural resource of gas under the North Sea that we are bringing up and selling to other countries, only for them to sell back to the house holders over here.

Yup, this is what is happening. Of all the dozens of gas/electric companies over here only one is actually owned by the British. The rest are owned by various European countries including Russia.

Many of these countries, mostly the French, are buying our North Sea gas and selling it back direct to the British house holder at astronomical prices.

I can’t for the life of me see how this helps our country financially.

When I was younger all utilities were nationalised, then all of a sudden during Margaret Thatcher term our utilities were sold off. Gas, Electricity, Railways, Post Office etc. All were privatised. From then on it’s been down hill all the way.

Our railways are an absolute disgrace and in some places very dangerous where the tracks haven’t been repaired over the years. Our post offices are now being closed down to make sure that share holders get their millions of pounds a year bonuses, and the deliveries of post has become a joke.

Human beings are so money grasping and still in this day and age the few are taking it from the many. The rich are getting richer and the poor are getting poorer.

Now it’s becoming that more and more are living on the bread line over this last couple of years. More and more are soon not going to be able to keep a roof over their heads, food in their bellies and warmth during the winter.

Stock holders all want to be millionares at the poor’s expense. How can there still be so much povety all over the world in this, the 21st century.

How and When to Claim the State Pension

Once one is 4 months away from pension age an envelope arrives from the D.W.P (Dept. of Work and Pensions). This tells us how we can now claim our pension ready for when we turn pension age.

The basic state pension is £90.70 ($180.94)per week. Added on to that are any extra pension credits one has earned during their working life. These are graduated NI contributions paid between April 1961 and April 1975.

In addition to that, one can claim pension credits if one’s savings are under £6000 and if the state pension, graduated credits, and credits one can claim from ones time bringing up children, are lower than the minimum the law says you are allowed to live on. This top up must bring one up to the minimum of £124.05 ($247.46) per week.

About 3 years ago I asked for a pension forecast. This is where they take a look at your past contributions and all other circumstances during ones adult life and forecast how much ones pension is likely to be at that present days rate. My forecast was £101 and a few pennies, ($201.48) per week.

I very much doubt that it would have gone up much by the time November comes around and as I have no extra private pension, I would imagine that I will also be claiming pension credits. Pension credits are means tested which means that I will have to fill in a 54 page claim form telling them everything about myself except the colour of my knickers.

As I am just slightly less that 4 months away from my retirement date I received my pension claim instructions a couple of days ago.

One can either send the slip back requesting a claim form be sent or one can claim over the telephone.

The information required is nominal. Name, date of birth, address, any marriage date, any divorce date. Easy peezy??? Not so………..

One then has to go seek ones birth certificate, ones marriage lines and ones divorce papers.

For me the birth certificate is easy, I have a short one and a full one. They will be given the short one.

As for my marriage lines. On applying for my decree absolute they requested my marriage certificate which they never sent back to me. On ringing them I was told they have to keep it.

As for the divorce papers…. I have hunted high and low for those and can’t find hide nor hair of them. So what’s supposed to happen?? I now have to fork out the money to pay for and send for copies of both marriage and divorce papers before I can start to claim.